For my wedding gift, my wife gave me an Amazon Kindle. It was something that I have been wanting for a while, but after receiving it, was completely shocked at how much I wound up loving it. Recently, my screen stopped working, which given my love for the device, was somewhat devastating.
I called Amazon Kindle support tonight, and within 5 minutes, they have agreed to send me a brand new Kindle priority mail and an easy to use, free UPS shipping label to return the old device. All I apparently have to do when I get the new unit is add it to my Amazon account and I will have everything I did before. It was worried I would be massively disappointed (and pissed) if they told me I was SOL and needed to buy a new device, but they where very good, and I am happy once again, looking forward to my mail coming in the next day or so.
February 24, 2009 at 4:02 am
The Kindle is actually quite classy; it’s like a convergence of old school and new school technology
December 14, 2009 at 2:03 am
I am the new owner of a Kindle 2 and even more pleased than I expected to be with it. My wife thought it was a dumb idea and now I can’t get it away from her. How do I like it, “let me count the ways……” I am 83 and have been increasingly checking out large print books from the library where I can only see the middle shelves and their spines when browzing. Now with the Kindle 2, I can change the print to suit my eyes and further, I can make more intelligent choices of books because I have more information of what is available at my finger tips. Further I can sample books before I buy in case I have forgotten that I have read them. I also subscribe to Audible.Com [an Amazon company] and buttress my Kindle 2 with beautifully read audio books when I can’t get my Kindle back from my wife. I have always been “hooked on books” and now it has never been easier to enjoy the best in the most portable manner and not especially expensive when one considers the time and transportation saved.